Service Insights
Feeding America’s Service Insights project is a nationwide implementation of a single software program across the Feeding America network of food banks, food pantries, and meal programs.
Using a computerized system to check in clients, record client's needs, and capture demographic information will provide our whole network with complete and reliable information. Having good information allows God’s Pantry Food Bank to provide the products and services that are needed when and where they are needed most.
Learn how our partners, Redbird Mission and Dayspring, have leveraged Service Insights - Oasis technology to serve our neighbors more efficiently.
Service Insights Goals
- Collection of food distribution information is assembled across our entire partner network.
- Enhancing knowledge of the communities being served, where services are needed, and what products are needed most.
- Real time access to client information will help shape the conversations with funders and provide insights for us to improve programs and services.
- Accurate up-to-date information for more informed food distribution and procurement decisions.
Benefits of Service Insights
- Streamlined intake processing to more efficiently serve people in need.
- Provide a simplified and higher quality experience for our neighbors, food pantries and meal programs.
- Save time with more efficient ways to store information.
- Easy 24/7 access to unduplicated counts of those served.
- Reduce paperwork, opportunity to become paperless in some areas!
- Quickly create reports and statistics for your program participation requirements or for assistance with fundraising
- Information and statistics that help provide information to donors, supporters, and the public.
For more details, read the Service Insights FAQ.